You are Here: FAQ ->Dedicated Servers->Linux Root Server->Plesk->Article #10


Plesk Horde webmail : Content Encoding Error (content_encoding_error)


If users are experiencing a problem accessing horde webmail from certain
locations and are receiving this error

Content Encoding Error (content_encoding_error)

Server response could not be decoded using encoding type returned by server.
This is typically caused by a Web Web site hosting presenting a content encoding
header of one type, and then encoding the data differently.

A potential fix for this is as follows

Find the Horde config file 'conf.php' on the server:
which can be normally found in this path:
/etc/psa-horde/horde/conf.php

Search for the following in that config file:
$conf['compress_pages'] = true;

Change it into:
$conf['compress_pages'] = false;

Save the horde config file and restart the webmail client.


Disclaimer: 1&1 provides the scripts and related information on this page as a courtesy, subject to 1&1's General Terms and Conditions of Service (the "GT&C"). As set forth in more detail in the GT&C, the scripts and information are provided "as-is", without any warranty, and 1&1 is not liable for any damages resulting from your use of the scripts or information.


Print Article
How useful was this article?
(From 5 = Very Useful to 1 = Not useful at all):
1 2 3 4 5


 © 2008 1&1 Internet Inc - About 1&1 Internet